Disabled and arriving in Paris by Eurostar or by Thalys

Guide to arriving in Paris by Eurostar or by Thalys for disabled people.

Facilities offered by Eurostar

Gare du Nord - Paris © OTCP - DR

Passengers with reduced mobility requiring assistance during their journey should ensure that they arrive at the station in advance (45 minutes) and inform Eurostar staff. Staff are always on hand to give assistance to passengers when boarding the train or alighting.
To ensure that passengers can travel in the comfort of their own wheelchair, Eurostar has a special wheelchair user fare as well as a reduced fare rate for a travelling companion.

Find out more:

Contact form

Feedback from travelers on the following blog (in English):
Wheelchairtraveling.com / Eursotar and Eurail

Facilities offered by Thalys

Thalys © DR

From Amsterdam, Cologne, Brussels and many other European cities, people travelling in a wheelchair, by Thalys, benefit from a specially-designed space in several carriages and adapted toilet facilities. Meals are served in situ. Assistance is available in the station.

Find out more / Contact:
Thalys, disabled passengers