Adapted public transport in the Paris region

Presentation of the various public transport bodies in Paris and accessibility policy.

The Paris region public transport network offers several different means of transport. The city of Paris and the suburbs closest to the city are served by metro. The greater Paris region is covered by a rail network of inter-urban trains (RERs) and the Transilien. Other public transport is provided locally by a comprehensive network of bus routes and several tramway lines.

Find out more about accessibility on the different means of transport:
Buses in the Paris area
Tramways in the Paris area
Adapted metros in the Paris area
Adapted RER and Transiliens

And about preferential rates:
Preferential transport rates for disabled people

Presentation of the various public transport bodies

Île-de-France Mobilités

Île-de-France Mobilités is a transport authority that organizes, coordinates, and finances public transport in the Paris region. Among other things, it defines the general operating conditions, creates the various travel passes and fixes fare prices.  It also defines the supply of transport and the level of the quality of services in contracts signed with the following companies: RATP, SNCF and Optile.

Making the transport network accessible to disabled people is a priority in all infrastructure work decided upon, piloted and financed by the STIF and in the choice of rolling stock. This initiative involving the STIF, the region and transport carriers is continually on-going so that everyone will be able to get around more easily.

Vianavigo / Infomobi

Developed by Île-de-France Mobilités, Vianavigo/Infomobi provides the necessary information for disabled people to get around on public transport in the Paris region.
- On the Internet, the vianavigo.com/accessibility website offers useful information: a list of accessible stations and buses, availability in real time of stations equipped with lifts (metro 14, RER), specific fares, maps to download, etc. It also enables wheelchair users to find an accessible itinerary integrating all means of transport. All this information is available in French and English.
- By telephone, a free service is provided for travellers on a customer help line on +33 (0)9 70 81 83 85 from 7am to 10pm, 7/7 except May 1st (without any extra charges, regardless of the operator).

Plus d'infos

RATP

The Régie Autonome des Transports Parisiens (RATP) is the Paris public transport authority for metros, buses, tramways and for part of the RER lines A and B.

Find out more:
RATP
Accessibility on the RATP networks

SNCF

The ‘Société Nationale des Chemins de Fer (SNCF)’, the French national railway company, operates all of lines C, D and E and part of lines A and B of the RER, and lines H, J, K, L, N, P, R and U of the Transilien.

Find out more:
SNCF
Accessibility on the SNCF networks

Optile

The ‘Organisation Professionnelle des Transports d’Île-de-France (Optile)’ is an association that groups together private companies that operate scheduled bus lines, for the most part those in the greater Paris area.

Find out more:
Optile (in French)