Musée d'Orsay

Priority no-wait access via Entrance C.

Physical disability:
- Reserved parking spaces near the museum are listed in the accessibility section of the Musée d'Orsay website
- Entire museum is accessible
- Auditorium adapted to welcome 3 wheelchair users
- Revolving doors: a panel can be opened to accommodate a wheelchair
- Maximum 5 wheelchairs per group; groups of over 10 wheelchair users can visit on Mondays when the museum is closed
- Wheelchairs and folding chairs available for visitors cannot stand for long periods

Visual impairment:
- Guide dogs and service dogs permitted within permanent collections and temporary exhibitions
- Tactile and audiodescription tours
- Documents for temporary exhibitions in large font
- Audioguides with audiodescription available for permanent collections (soundtracks available on the musuem website)
- No elements to help with navigation
- Tool available for the Gustave Courbet Painting Studio: images in relief, tactile items
- Lifts are currently being progressively replaced
- The coating of Lift D is highly reflective and may be uncomfortable for vistors with high photosensitivity

Hearing impairment:
- Magnetic induction loop at the information desk at the museum entrance (except Seine entrance) and in the auditorium
- Videoguides and iPhone app in French Sign Language
- Neckband available for audioguides
- Tool available for the Gustave Courbet Painting Studio: information in 3 languages (French, English, Italian), magnetic induction loop
- Part of the toilets equipped with visual alarms
- Musuem staff trained in French Sign Language

Mental disability:
- To make collections more accessible to visitors with mental disabilities, the Musée d'Orsay has chosen to involve people with mental disabilities in the creation of easy-to-read documents to accompany exhibitions:
¤ easy-to-read and -understand information booklet
¤ easy-to-read and -understand visit booklet about 'Paris in the 19th century'
- Specific visits on request


Accessible toilets:
- The museum has accessible toilets on level -2, -1, 0, 1 & 6
- Level -2 (auditorium level):
¤ grab rail is positioned in front of the toilet
¤ sink is in the way of surrounding navigation space
- Level -1:
¤ toilets located near the museum entrance are adapted
¤ in the toilets near the Seine entrance, drop down grab rail facing the toilet is in the way of surrounding navigation space
¤ no diagonal grab rail
¤ horizontal bar is long and well-positioned
¤ in the toilets on the Rue de Lille side, a wall-mounted bin takes up some of the surrounding navigation space
¤ sink with 83 cm space underneath, sink height 93 cm
- Level 0:
¤ toilet opposite Lift D is adapted but narrow and difficult to access
- Level 1:
¤ control stick in surrounding navigation space, very close to the toilet
¤ sink with 71 cm space underneath, sink height 89 cm
- Level 6:
¤ sliding door difficult to grab
¤ 43 cm space between the toilet and the sink just in front

More information at https://www.musee-orsay.fr/en/espace-particuliers/private-individuals/disabled-visitors/welcome.html?cHash=1030a57d48
Information and general: +33 (0)1 40 49 48 14

Site tested and approved by 'Paris en Fauteuil Roulant' ('Paris by Wheelchair'): https://www.facebook.com/parisenfauteuilroulant/