Palais de Tokyo

Physical disability:
- the museum's 4 disabled parking spaces are located at the museum entrance on Place de Tokyo, on Avenue du Président Wilson and on the corner of Rue de Brignole and Avenue du Président Wilson
- disabled access is via the administrative entrance found to the left of the main entrance, via a small permanent access ramp to avoid the steps; buzz the security intercom to be let in
- a member of staff will welcome you when you arrive; then take the lift to Level 2 to access the Wilson Entry Hall.
- wheelchairs for hire at the welcome desk
- all spaces are accessible to people with reduced mobility
- a map for visitors with reduced mobility is available at the welcome desk and updated for new exhibitions

Visual impairment:
- easy-to-read document available on counters during the visit
- regular tactile and sensory guided tours
- timetable of visits updated online for new exhibitions
- braille document presenting the Palais de Tokyo available at the welcome desk
- the Palais de Tokyo is a very large space (22,000 m²) comprised of several rooms; during exhibitions some rooms may be very dark or have obstacles at eye level, including the Galerie Wilson which has a number of unmarked pillars on the floor
- staircases are only partially adapted (some staircases lack contrasting step edges, tactile warning strips, ramps and contrasting risers)

Hearing impairment:
- regular guided tours in French Sign Language
- timetable of visits updated online for new exhibitions
- museum staff speak French Sign Language

Mental disability:
- easy-to-understand document available on counters during the visit
- personalized visits
- certain rooms may cause anxiety (darkness, sound effects) and vary by exhibition
- it is recommended to learn about the exhibitions in advance from welcome and communcation staff to properly prepare for your visit

Toilets:
- transfer weight to the right: women's toilets in the main hall and on Level 1C, ment's toilets on Level 1
- transfer weight to the left: men's toilets in the main hall and on Level 1C, women's toilets on Level 1

The welcome and cultural communication teams are available to help you with your visit, both for getting around the museum spaces and understanding the exhibitions.
Contact: mediation@palaisdetokyo.com