On arrival at the airport

On arrival at the airport Aéorports de Paris (ADP) ensures that disabled passengers and those with reduced mobility receive assistance from the moment they arrive, right through to their installation onboard the aircraft.
You will be guided into the terminal and assisted at each stage: identity check, baggage reclaim, and customs. You are reserved priority access.



Indicate your arrival

Whatever mode of transport you use, notify the airport of your arrival via the customer assistance terminals or at the reception areas or check-in desk of your airline company to obtain assistance.
The customer assistance terminals are located in each terminal, near to reserved car park spaces and the taxi set-down area.

Locating the customer service terminals

Accessible airports.

The airport terminals are adapted to offer you accessible reception areas. You will also find accessible toilets, even for motorized wheelchairs.
The lifts, moving walkways and escalators have been made safe, there are low-level public telephone boxes, the reception areas are equipped with magnetic loops for hearing-impaired people and there are adapted automatic ticket dispensers...

Finding information on accessibility

For more informations :

Consult www.aeroportsdeparis.fr

OR contact the 39 50 (+33 070 36 39 50)