The “Hôtes Qualité Paris” charter
The Authentic B&B charter
In April 2005, the Paris City Council, the Paris Convention and Visitors Bureau and all the companies involved in the initiative launched a quality charter for Bed & Breakfast accommodation (“chambres d'hôtes”) incorporating comfort, personalised welcome and conviviality.
Identified by the name “Hôtes Qualité Paris”, this initiative aims to encourage interaction between Parisians and visitors to Paris while providing quality accommodation with local residents in Paris-style Bed & Breakfast rooms.
The purpose of the “Hôtes Qualité Paris” charter is to define the notion of Parisian Bed & Breakfast based on the criteria of welcome, comfort and amenities. It also sets down the commitments of the Member Companies involved.
Members’ agreement (extracts)
- The Member Company undertakes to feature hosts who give priority to the quality of the welcome and comfort, and who are keen to offer a personalised guide to their city.
- He or She agrees to use the “Hôtes Qualité Paris” name only with reference to hosts and rooms qualifying as Parisian bed and breakfast accommodation, as set out by the “Hôtes Qualité Paris” charter.
- He or She agrees that at least 60% of the total rooms offered will be bed and breakfast rooms corresponding to the Parisian definition “Hôtes Qualité Paris”.
- He or She agrees to clearly display on the company’s website the necessary requirements for room selection and to give a precise description of the guest rooms selected.
- He or She agrees to propose hosts he has met personally and accommodation he has physically visited.
- He or She agrees to show complete transparency where prices and services are concerned.
- He or She agrees to monitor the service provided and to ensure that the selected rooms always match the criteria of welcome, comfort and amenities defined by the “Hôtes Qualité Paris” charter.
- He or She agrees to indicate all possible options before booking: smokers, children, animals, Internet, languages, parking, air conditioning, separate entrance, extra bed, courtyard-facing, street-facing, upper floors without lift, step ladder, etc.
- He or She agrees to request that hosts provide tourist information on Paris.
- He or She agrees to deal with visitor complaints received by the Paris Convention and Visitors Bureau in writing and within two weeks.
List of companies
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